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Please print and mail.
Customer's Contact Information
(Name, Address, Email and Daytime Phone Number):
Please state the date you ordered your plants: Month:
Please state the date you received your plants: Month:
Please state the carrier that delivered your plants: U.S. Postal: DHL: FedEx:
Did the plants have leaves on them? Yes: No:
Was the package damaged by the carrier? Yes: No:
If package was damaged, what is the claim number you received when notifying
your shipping carrier?
When did you authorize shipment to be sent? Immediately Spring Fall
What are the items, quantity, and heights of the plants you ordered?
What items, quantity, and heights are you wanting replaced?
Paid by: Credit Card, Money Order, or Check?
Please outline in 300 words or less the reason that you think you wish to return
the plants that you received.
Have you read and understood our guarantee and replacement policy listed as a
link on every
page on our website? Yes: No:
Please include a copy of your order form that was on your package, a copy of
your claim through the carrier, if damaged and your completed application for
Return Application. Please Contact us
for mailing address.
If you do not include a copy of your original order form, your return can not be
Customer must return plants at the RA manager's request. Failure to do so will
result in a denial of return. This form is not for refunds. If this form is not
completed in its entirety, then the return cannot be processed.
Company Use Only:
Date: Month: Day:
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